Returns / Exchanges
We want you to be happy with the quality, look and functionality of your Stubble & Co bag. If you’re not happy for any reason, you can return your bag for a full refund. UK returns are free.
When returning bags, please follow these simple instructions:
1. Email us at firstname.lastname@example.org with your order number and the reason why you would like a refund. We will then confirm how to process the refund.
2. For the duration of the COVID-19 pandemic we have extended our returns period to be 90days.
3. Returned bags must be in unused condition. We can’t accept a return if it arrives used, or damaged due to improper packaging. Preferably return in the original shipping box.
4. Please include a copy of your receipt when returning.
Should you wish to exchange your bag for a different colour or product, please simply email email@example.com within 30days of purchase.