Returns / Exchanges
We want you to be happy with the quality, look and functionality of your Stubble & Co bag. If you’re not happy for any reason, you can return your bag for a full refund. UK returns are free.
When returning bags, please follow these simple instructions:
1. Email us at email@example.com with your order number and the reason why you would like a refund. We will then confirm how to process the refund.
2. In the lead up to Christmas we have extended our returns period to be 90days.
3. Returned bags must be in unused condition. We can’t accept a return if it arrives used, or damaged due to improper packaging. Preferably return in the original shipping box.
4. Please include a copy of your receipt when returning.
Should you wish to exchange your bag for a different colour or product, please simply email firstname.lastname@example.org within 30days of purchase.